This page describes the various fields that you see
on an issue.
STATUS
|
RESOLUTION
|
The Status field indicates the
current state of a issue. Only certain status transitions
are allowed. |
The Resolution field indicates what
happened to this issue. |
- UNCONFIRMED
-
This issue has recently been added to the database.
Nobody has confirmed that this issue is valid. Users
who have the "canconfirm" permission set may confirm
this issue, changing its state to
CONFIRMED.
Or, it may be directly resolved and marked
RESOLVED.
- CONFIRMED
-
This issue is valid and has recently been filed.
Issues in this state become
IN_PROGRESS
when somebody is working on them, or become resolved and marked
RESOLVED.
- IN_PROGRESS
-
This issue is not yet resolved, but is assigned to the
proper person who is working on the issue. From here,
issues can be given to another person and become
CONFIRMED, or
resolved and become
RESOLVED.
|
No resolution yet. All issues which are in one of
these "open" states have no resolution set.
|
- RESOLVED
-
A resolution has been performed, and it is awaiting verification by
QA. From here issues are either reopened and given some
open status, or are verified by QA and marked
VERIFIED.
- VERIFIED
-
QA has looked at the issue and the resolution and
agrees that the appropriate resolution has been taken. This is
the final status for issues.
|
- FIXED
-
A fix for this issue is checked into the tree and
tested.
- INVALID
-
The problem described is not an issue.
- WONTFIX
-
The problem described is an issue which will never be
fixed.
- DUPLICATE
-
The problem is a duplicate of an existing issue.
When an issue is marked as a
DUPLICATE,
you will see which issue it is a duplicate of,
next to the resolution.
- WORKSFORME
-
All attempts at reproducing this issue were futile,
and reading the code produces no clues as to why the described
behavior would occur. If more information appears later,
the issue can be reopened.
|
Other Fields
- Alias
- A short, unique name assigned to an issue in order to assist with
looking it up and referring to it in other places in Bugzilla.
- Assignee
- The developer in charge of progressing the issue.
- Assignee Real Name
- A custom Unknown Type field in this installation of Bugzilla.
- Blocks
- This issue must be resolved before the issues listed in this
field can be resolved.
- CC
- Users who may not have a direct role to play on this issue, but who
are interested in its progress.
- Changed
- When this issue was last updated.
- Classification
- Issues are categorised into Classifications, Products and Components. classifications is the top-level categorisation.
- Comment
- Issues have comments added to them by Bugzilla users. You can search for some text in those comments.
- A custom Unknown Type field in this installation of Bugzilla.
- Component
- Components are second-level categories; each belongs to a particular Product. Select a Product to narrow down this list.
- Content
- This is a field available in searches that does a Google-like
'full-text' search on the Summary and
Comment fields.
- Creation date
- When the issue was filed.
- Deadline
- The date that this issue must be resolved by, entered in YYYY-MM-DD
format.
- Depends on
- The issues listed here must be resolved before this issue
can be resolved.
- Developer Difficulty
- This field indicates how difficult it is for a developer to fix this issue. Of course every developer is different in her/his skills. So, please see this field as an approximated value.
- Hardware
- The hardware platform the issue was observed on.
Note: When searching, selecting the option "All"
only finds issues whose value for this field is literally
the word "All".
- Importance
- The importance of an issue is described as the combination of
its Priority and Severity.
- Issue ID
- The numeric id of an issue, unique within this entire installation of Bugzilla.
- Issue Type
- A custom Drop Down field in this installation of Bugzilla.
- Keywords
- You can add keywords from a defined list to issues, in order to easily identify and group them.
- Last Visit
- A custom Date/Time field in this installation of Bugzilla.
- Latest Confirmation in
- Old bugs have to be checked regularly as they are often fixed indirectly and can no longer be reproduced in newer releases. The "latest confirmation field" should be updated and a comment be added when the bug can be also confirmed in a newer release.
- OS
- The operating systems the issue can be observed on.
Note: When searching, selecting the option "All"
only finds issues whose value for this field is literally
the word "All".
- Personal Tags
- Unlike Keywords which are global and visible by
all users, Personal Tags are personal and can only be
viewed and edited by their author.
Editing them won't send any notification to other users. Use them
to tag and keep track of issues.
- Priority
- Engineers prioritize their issues using this field.
- Product
- Issues are categorised into Products and Components.
- QA Contact
- The person responsible for confirming this issue if it is unconfirmed, and for verifying the fix once the issue has been resolved.
- QA Contact Real Name
- A custom Unknown Type field in this installation of Bugzilla.
- Reporter
- The person who filed this issue.
- Reporter Real Name
- A custom Unknown Type field in this installation of Bugzilla.
- See Also
- This allows you to refer to issues in other installations.
You can enter a URL to an issue in the 'Add Issue URLs'
field to note that that issue is related to this one. You can
enter multiple URLs at once by separating them with whitespace.
You should normally use this field to refer to issues in
other installations. For issues in this
installation, it is better to use the Depends on and
Blocks fields.
- Severity
- How severe the issue is, or whether it's an enhancement.
- Summary
- The issue summary is a short sentence which succinctly describes what the issue is about.
- Target Milestone
- The Target Milestone field is used to define when the engineer the issue is assigned to expects to fix it.
- URL
- Issues can have a URL associated with them - for example, a pointer to a web site where the problem is seen.
- Version
- The oldest version of the software the issue can be found in.
- Votes
- Some issues can be voted for, and you can limit your search to issues with more than a certain number of votes.