Issue 112614

Summary: docx: loop on load of a specific document
Product: Writer Reporter: rcrath <rcrath>
Component: open-importAssignee: AOO issues mailing list <issues>
Status: CONFIRMED --- QA Contact:
Severity: Trivial    
Priority: P2 CC: issues
Version: OOo 3.2   
Target Milestone: ---   
Hardware: All   
OS: All   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
word 2010 file won't open in oo none

Description rcrath 2010-06-23 06:54:55 UTC 
Files saved in office 2010 (still using the beta) docx in compatability mode
will not open in OO 3.2 running on ubuntu 10.4.  The files open fine in google
docs and in office 2010, so they are not corrupted.  Docx files saved in windows
2007 open fine.  

When I try to open a msoffice 2010-saved file, OO silently fails.  If I open
from a directory, OO never opens, and if I open the file from an already open
instance of the OO word processor via ctrl-o it freezes oo and nothing opens and
I have to force a quit and restart.
Comment 1 michael.ruess 2010-06-23 07:12:34 UTC 
Please first try, if this also happens with the OOo 3.3 dev build 300m83, where
some fixes regarding the described problem have been integrated.
If the problem still occurs, please attach a sample document created with
Offic14 to this issue. Thanks for supporting us!
Comment 2 rcrath 2010-06-26 19:15:57 UTC 
Created attachment 70235 [details]
word 2010 file won't open in oo
Comment 3 rcrath 2010-06-26 19:37:07 UTC 
oops posted before I was finished writing when I attached the docx file above...I 
have installed OOo 3.3 dev build 300m83 and the problem still exists.  I can open 
the file (Overlooking the past.docx) in ms 14, and in google docs, so the doc I 
think is fine.  When I try to open from OO 33 dev 300m83, I get the same thing as 
in 3.2:  OO word proc page freezes and must be forced to quit.  I then have to 
manually kill all oo processes before word proc will open again.
Comment 4 eric.savary 2010-06-26 23:09:14 UTC 
@hbrinkm: loop on load.
Comment 5 michael.ruess 2010-06-28 10:58:51 UTC 
MRU-OD: does not look like an import problem. The document name is shown, so
import finished. Looks like it hangs when Writer tries to format the footnotes.
Comment 6 rcrath 2010-06-28 15:14:57 UTC 
I get this behavior on pretty much everything I format in ms14, but since most of 
my stuff has footnotes, it may just be with footnotes.  I would not rule out 
format troubles, because all word 2007 docx files, with footnotes, open in oo3.2 
fine.  Only if I saved in 2010 do they hang.

I can provide more example docs if it helps.
Comment 7 rcrath 2010-09-11 05:38:43 UTC 
The problem is only with docx files from ms14 with footnotes, and I use the
zotero bibliography app to write footnotes, so I'll mention it over there too.
Comment 8 Marcus 2017-05-20 11:13:18 UTC 
Reset assigne to the default "issues@openoffice.apache.org".