Issue 5019

Summary:	Can't send document as Email by menu "File > Send > Email"
Product:	General	Reporter:	Unknown <non-migrated>
Component:	code	Assignee:	thorsten.martens
Status:	CLOSED IRREPRODUCIBLE	QA Contact:	issues@framework <issues>
Severity:	Trivial
Priority:	P3	CC:	issues
Version:	OOo 1.0.0
Target Milestone:	---
Hardware:	PC
OS:	Linux, all
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description Unknown 2002-05-18 16:37:37 UTC

I am running Debian 2.2 with mozilla 0.9.8.

When I choose "File > Send > Email", OpenOffice saves the file I am working on
and appears to try to start mozilla (my mail program).  But then OpenOffice
produces the following output on stderr and the mail program never opens:

**************************************************
nsNativeComponentLoader:
SelfRegisterDll(/other/OpenOffice.org1.0/program/components/libabsyncsvc.so)
Load FAILED with error:
/other/OpenOffice.org1.0/program/components/libabsyncsvc.so: undefined symbol:
_ZNK23nsPrivateSharableString22GetImplementationFlagsEv
**************************************************
**************************************************
nsNativeComponentLoader:
SelfRegisterDll(/other/OpenOffice.org1.0/program/components/libaddrbook.so) Load
FAILED with error: /other/OpenOffice.org1.0/program/components/libaddrbook.so:
undefined symbol: _ZNK24nsPrivateSharableCString22GetImplementationFlagsEv
**************************************************
/usr/bin/mozilla-bin-0.9.8: relocation error:
/other/OpenOffice.org1.0/program/components/libmork.so: undefined symbol:
_Z20NS_NewGenericModule2P12nsModuleInfoPP9nsIModule

When I manually enter the command that OpenOffice is using to start mozilla,
i.e.,

   /usr/bin/mozilla-0.9.8 -compose
"attachment='file:///home/mre/OpenOffice.org1.0/user/temp/soffice.tmp/svl55.tmp/noname6.sxw'"

then mozilla starts-up just fine.

Any info or help with this is appreciated.

Thanks,

Jeff Nye

Comment 1 Unknown 2002-05-18 22:26:53 UTC

A little further looking revealed that the source of the error message
is Mozilla, not OpenOffice.  On my Debian system, there are installed
two versions of several mozilla libraries, one for mozilla and one for
OpenOffice.  These appear to conflict, causing mozilla to complain
about unresolved symbols.  I'm still looking for a solution, but I no
longer believe this is a problem with the OpenOffice framework.

Comment 2 Unknown 2002-05-18 23:29:37 UTC

I found out what the problem was.  The soffice script sets the
variable MOZILLA_FIVE_HOME and the Debian mozilla-0.9.8 script does
not.  So when OpenOffice starts mozilla, the MOZILLA_FIVE_HOME is
pointing to OO's mozilla libraries rather than mozilla's own.  Adding
a line in the Debian mozilla-0.9.8 script to set MOZILLA_FIVE_HOME
fixed this problem.

Comment 3 Unknown 2002-05-18 23:42:40 UTC

I misunderstood WORKSFORME.  Sorry about that.