Apache OpenOffice (AOO) Bugzilla – Issue 10458
OpenOffice has ceased working after a couple of other application installs
Last modified: 2003-02-13 15:07:41 UTC
In the last 2 days, OpenOffice stopped working for me. The only differences in my computer that I can recall since it last worked are that I installed a music program called 'MUSICMATCH Jukebox 7.50.1026' and I applied several recent windows 2000 updates to my system (I could not list what I installed unfortunately, but they were the several most recent updates). Repairing the application does not work, nor does re-installing it. The symptoms are that on starting up OpenOffice the following gets put in the windows applciation log Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 04/01/2003 Time: 23:11:01 User: N/A Computer: SETHHOME Description: Application popup: soffice.exe - Application Error : The exception unknown software exception (0xe06d7363) occurred in the application at location 0x77eab2f0. the last paragraph of this appearring as a popup
Problem wasn´t as easy reproducible as described here when using a OO 1.0.2. running under Win2000. We need more Infos about how to let this bug occur. Like installation type (Net/Workstation or single user, standard, custom or minimal), who did the installation (Administrator or user), who tries to work with the office (Administrator or user), etc. A Dr.Watson debug output or a stacktrace would be very helpful !!!
Due to the fact, that this problem wasn´t reproducible when using a 1.0.2. and missing further information about which steps led to those misbehaviour, this issue is set to "worksforme".
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