Issue 112418 - General input/output error when opening PDF file
Summary: General input/output error when opening PDF file
Status: UNCONFIRMED
Alias: None
Product: Draw
Classification: Application
Component: editing (show other issues)
Version: OOO320m12
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2010-06-15 14:21 UTC by akelsall
Modified: 2013-02-02 02:57 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description akelsall 2010-06-15 14:21:23 UTC 
When trying to open a PDF file in Drawing, I receive the message:

    General Error
    General input/output error.

I do have the sun-pdfimport.oxt extension installed. This worked perfect on a
previous version of OOO Drawing. This happens EVERY time I try to open a PDF
file. I tried one users suggestion of converting the file using a tool called
pdftk with the same result. 

I am currently running Ubuntu 10.04.
Comment 1 wolframgarten 2010-06-24 09:27:14 UTC 
Works here without problems with OOO320_m18 (3.2.1) and pdf import extension
version 1.0.2 . Which version do you use? Do you use an original OOo version?
Comment 2 akelsall 2010-06-24 17:01:05 UTC 
I am using OOo 3.2.0

Thanks,

Andy
Comment 3 wolframgarten 2010-06-25 07:19:25 UTC 
What I really meant was which version of the extension do you use. Sorry for
being not precise.
Comment 4 akelsall 2010-06-26 03:40:27 UTC 
Sorry about that. When I open up the Extension Manager, it shows:

Sun PDF Import Extension 1.0.1

Thanks,

Andy
Comment 5 wolframgarten 2010-06-28 08:20:55 UTC 
In this case I would recommend to download and install the latest extension
version from the repository.
Comment 6 akelsall 2010-06-28 18:02:02 UTC 
According to what I see on the OOo website, the latest extension for Linux is
1.0.1, which is what I have installed. Any other ideas?

Thanks,

Andy
Comment 7 Rob Weir 2013-02-02 02:57:28 UTC 
This Issue requires more information ('needmoreinfo'), but has not been updated
within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. 

You can download Apache OpenOffice 3.4.1 from http://www.openoffice.org/download

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.