Issue 126806 - Settings lost when upgrading
Summary: Settings lost when upgrading
Status: UNCONFIRMED
Alias: None
Product: Writer
Classification: Application
Component: save-export (show other issues)
Version: 4.1.2
Hardware: PC Windows 7
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-01-23 14:01 UTC by Mickey
Modified: 2016-10-26 20:57 UTC (History)
3 users (show)

See Also:
Issue Type: TASK
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
registrymodifications.xcu from AOO 3.4.1 (181.29 KB, text/xml)
2016-10-26 20:25 UTC, Raluca Popa
no flags Details
registrymodifications.xcu from AOO 4.1.1 (126.34 KB, text/xml)
2016-10-26 20:25 UTC, Raluca Popa
no flags Details

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Description Mickey 2016-01-23 14:01:00 UTC
I just upgraded to 4.1.2.  Every time I upgrade I have to reset my toolbar and all
other settings preferences in writer. How do I keep my settings in writer and all
other OOe components? Where is this in the documentation?
Comment 1 Kay 2016-01-25 17:50:11 UTC
We seem to have a number of issues related to user profile problems esp on Windows platforms. Can you please provide the following information to help troubleshoot these issues;

* specific Windows OS and, if applicable, variation (home, etc.)

* user profile location and permissions -- see:
https://forum.openoffice.org/en/forum/viewtopic.php?p=58403#p58403

for details on user profile location

Thank you.
Comment 2 Raluca Popa 2016-10-26 20:21:46 UTC
Configuration information:
Win 7 Ultimate, 64-bit OS
Win 10 Pro, 64-bit OS

Specific description of steps:
1. Install a 3.x version of Apache Open Office.
2. Customize toolbar (eg: Standard, Formatting toolbar) - check / uncheck icons that are to be displayed or hidden, configure their order within toolbar
3. Upgrade Apache Open Office to a 4.x version.

Specific description of failure:
Settings made on Standard and Formatting toolbars (check / uncheck icons that are to be displayed or hidden, configure their order within toolbar) are reset after upgrade.

Screenshots with before and after upgrade:
Before: http://screencast.com/t/9rlFvYn6  
After: http://screencast.com/t/OGHRWk54Xf1g 

Expected result:
Among with the other user profile specific settings, toolbar settings to be also persistent after upgrade, since they have as result changes in registrymodifications.xcu. This makes me think that even those kind of changes are part of user profile that should be persistent after upgrade.


Observations worth sharing:
* When upgrading I have always used ‘typical setup’ type, never ‘custom setup’.
* There could be other settings among toolbars settings that can be lost after upgrading. Settings * I customized and persisted after upgrade: Open Office > User Data > First and Last Name, Open Office Writer > View > Ruler, Open Office Writer > Basic Fonts.
* Since paths of app data changed (AOO 3.x have registrymodifications.xcu in C:\Users\username\AppData\Roaming\OpenOffice.org\3\user while AOO 4.x in C:\Users\username\AppData\Roaming\OpenOffice\4\user), multiple lines are different when the file is copied. I attached xml files with before and after upgrade from the mentioned paths.
Comment 3 Raluca Popa 2016-10-26 20:25:08 UTC
Created attachment 85772 [details]
registrymodifications.xcu from AOO 3.4.1
Comment 4 Raluca Popa 2016-10-26 20:25:43 UTC
Created attachment 85773 [details]
registrymodifications.xcu from AOO 4.1.1
Comment 5 Raluca Popa 2016-10-26 20:29:33 UTC
> Specific description of steps:
> 1. Install a 3.x version of Apache Open Office.
> 2. Customize toolbar (eg: Standard, Formatting toolbar) - check / uncheck
> icons that are to be displayed or hidden, configure their order within
> toolbar
> 3. Upgrade Apache Open Office to a 4.x version.


Matrix with what exact versions I tested:
Upgraded to 4.1.2
|OO v upgraded from| Setting           | Did setting persisted after upgrade? |
| 3.3.0            | default font      | Yes |
| 3.3.0            | toolbars settings | No  |
| 4.1.1            | default font      | Yes |
| 4.1.1            | toolbars settings | Yes |
Upgraded to 4.4.1
| 3.4.1            | default font       | Yes |
| 3.4.1            | toolbars settings  | No  |
Comment 6 Peter 2016-10-26 20:44:23 UTC
we do not have a Version of 4.4.1
Maybe you mean 4.1.3?
Comment 7 Raluca Popa 2016-10-26 20:57:43 UTC
(In reply to Peter from comment #6)
> we do not have a Version of 4.4.1
> Maybe you mean 4.1.3?

I meant 4.1.1. Sorry for inconvenience!