Apache OpenOffice (AOO) Bugzilla – Issue 29842
Documents freezing OOo
Last modified: 2013-08-07 14:38:26 UTC
Hi, OOo freeze any time I tried to open these files. They have been created under OOo 1.1.0. I've tried with OOo 1.1.0, 1.1.1, 1.1.2rc3 and 680m38. Kind regards - Sophie
Created attachment 15664 [details] Document freezing OOo
Created attachment 15665 [details] another one freezing OOo too
I forgot to say that I'm not the author of those documents. The user said that it seems to appear any time she moves large part of text inside the document. For her, sometime the document open after several minutes and sometime it doesn't open at all. If needed, I have other files to attach. Kind regards Sophie
MRU->ES: freezes while loading, pls have a look.
Well, very strange.. 2 or 3 pieces of text have about 9880 (!!) alphabetical index entry marks for each of them. I don't think it really freezes but the performance tends to go to - infinity... The first file has on top a lot of change tracking information, which makes the things worst. It would be very interessant to know what the user did while marking some word as alphabetical index entries. Sophie, can you ask? Did something strange happened during the work? Did she use a macro tool or whatever? I attach a recovered version of the second file ES->Daniel (just CC): any idea?
Created attachment 15686 [details] Recovered document
Changed target
needmoreinfo
Hi Eric, In fact this is my publisher (Eyrolles Editions) who sent those documents to me because they are migrating to OOo and all the authors are writing their books under OOo now. I have a bunch of those corrupted files, if you want to play with them, I'll attach a zip here. What I know is that the author was re-writing his chapter after being corrected by the publisher. Index entries are for the book index, but I'll ask for more infos and keep you update. Eric, thanks a lot for the recovered file, I'll send it back to the publisher. Kind regards - Sophie
Created attachment 15687 [details] some other corrupted files
dvo->es, sgauti: The time is indeed spent while reading those many alphabetical index marks. I personally am of the opinion that reading a ridiculous number of alphabetical index marks may also take a ridiculous amount of time, so *that* isn't the primary problem. The primary problem is how all of those index marks got there in the first place. I assume some bug causes duplication of index marks. I'd guess some combination of redlines + alphabetical index marks since those are the two special things noticeable in the document. Unfortunately this kind of problem is a bit hard to diagnose, since we only see the result of the bug, but not the bug itself. So I'm thankful for any hints. :-) (There was once a similar problem where a bug caused duplication of certain elements with each save, so the number of items grew enormously over time and caused massive performance problems. This case sounds quite similar.) dvo->es: Please assign the bug to me. I'm not sure about the target; I would have expected something sooner than 'OOo later'.
ES->DVO: "OOo later" was set to give me time analyzing. Indeed, I'd like to have it fixed for 2.0. I'll try to reproduce the duplication of index marks.
Changed prio to 4
We will not find a solution for OOo2.0, but we have to have another look at this issue for OOo2.0.1. So I raise the priority again.
Considering the effort, the priority, the risk and our resource planning I've to retarget this issue to OOo Later.
This Issue requires more information ('needmoreinfo'), but has not been updated within the last year. Please pre-test with one of the latest versions of OOo - the problem(s) may already be addressed. Either use the latest stable version: http://download.openoffice.org/index.html or consider trying the new OOo 3 BETA (still in testing): http://download.openoffice.org/3.0beta/ Please report back the outcome of your testing, so this Issue may be closed or progressed as necessary - otherwise the issue may be Resolved as Invalid in the future. You may also wish to search for (and note) any duplicates of this Issue that may have progressed further : http://www.openoffice.org/issues/query.cgi Regards, Andrew Cleaning-up and Closing old Issues as part of: ~ The Grand Bug Squash, pre v3 ~
Hi, The needmoreinfo keyword is wrong here, it should be needmoretime. So please don't close this issue, read the dev comments. Kind regards Sophie
The change-tracking symptoms that were also mentioned for the publishing use case in this bug report may be related to those just demonstrate in this issue: https://issues.apache.org/ooo/show_bug.cgi?id=119341
Reset assignee on issues not touched by assignee in more than 2000 days.