Apache OpenOffice (AOO) Bugzilla – Issue 56392
soffice.bin will not stop running
Last modified: 2005-10-31 10:51:42 UTC
I just installed OpenOffice 2.0. I'm using Windows XP SP2. I opened a Microsoft PowerPoint (*.ppt) file in Impress. When I clicked on the window close box the cursor changed to an hour glass, but the Impress window did not close. Impress became locked. I couldn't do anything in OpenOffice 2.0 like opening Writer. I opened the Window's Task Manager, went to the Applications tab, and saw an Impress application with "Not Responding". I selected it, right-clicked, and selected End Task. Nothing happened. I changed to the process tab, selected soffice.exe, right-clicked, and selected End Process Tree. soffice.exe ended but soffice.bin was still running. I tried ending the soffice.bin process, but it wouldn't end. I tried restarting my computer, but it wouldn't restart because it couldn't stop soffice.bin. Eventally, I had to hold the on/off button in to manually turn off the computer. I removed OpenOffice 2.0 and reinstalled it. The same problem happened a gain.
Created attachment 30704 [details] Task Manager Application Tab
Created attachment 30705 [details] Task Manager Process Tab
worksforme NOT confirmed on my system: Win XP Pro SP2. MS Office 2k3 Pro SP2. created a simple 2 slide ppt file in PowerPoint. opened and closed it in several ways in Impress w/out incident. needmoreinfo How do you open the ppt file in Impress? Do you use the Presentation Wizard, Open icon on toolbar, or File->Open? Which windows close box did you click on: the small one on the top right for the file, or the bigger one for the complete program? How complex is the PowerPoint file and what version of PowerPoint created it?
I'm using Microsoft Office PowerPoint 2003 SP2. I opened Impress by selecting Start/Programs/OpenOffice 2.0 Impress. I selected "Open existing presentation". Clicked the Open button. Set files type to "Microsoft PuerPoint 97/2000/XP (*.ppt, *.pps). Selected "WorkingWith-Canonicals-v02.ppt". The presentation opened. I then clicked on the Close Application button in the upper right corner. The window didn't close; the application kept running.
Created attachment 30752 [details] PowerPoint file inside a WinZip file
Used attached file, but encountered different error. After choosing to Open the file, I had to choose a file filter. So I chose Microsoft PowerPoint 97/2000/XP. However, I get a message saying Version Incompatibility. Incorrect file version. I click OK and Impress closes.
Sorry, not reproducible here. I followed exactly the description. Would it be possible to remove the program completely and install it again? Thanks in advance.
No further information received, closing as works for me.
Closed.