Apache OpenOffice (AOO) Bugzilla – Issue 228
installation crashes on WindowsNT and Windows2000
Last modified: 2003-12-06 14:52:34 UTC
cannot install OpenOffice 613. it crashes during installation on regirtering of components. it gives an error message, like: cannot access memory on 0x000000. after pushing the ok button the installaion ui disappears. starting of OpenOffice does not work. the program runs about 10 sec but nothing to be seen on the monitor.
In the final stage of the installation process the following error occured through the "Registering Components" stage: 1. "The 'ctl614mi.dll' components were not able to be registered." then after clicking "Ignore" the installation program crashes (disappears). When first installing it, some more components were not able to be registered, through the following second installation it crashed after the first error message. I don't really know what's happening, because when using Windows98 it all ran nicely... I'm using Windows 2000 Professional on a Pentium II, I'm logged in as Administrator, there's enough free space on the harddisk, I've 128MB RAM. This error occured with StarOffice 5.2, and all OpenOffices released so far. I use the one part zip-install file for win32intel. The installation program crashes each time when it is run at the same point ("registering components") when it is run, so the error is reproducible. When starting OpenOffice after the broken installation either nothing happens or once more an DrWatson-error occures.
Hi Calia Cave! This issue sounds much like issue 111. We are having the same problems on some Win 2000 / Win NT machines. No resolution for the problem so far. Does anybody have any ideas how to track the error?
I've got a hint from a friend using staroffice5.2 on a w2k machine. he simply installed it o a win9x box, then made a copy of the installed dir and reused it on the w2k system. it works but the following problem: i don't know what exactly is done through the installation process but my friend reported me that with this "copy"-method no winword documents can be saved - the save process fails in some way. i tried his copy of staroffice5.2 and it works, i can even save winword documents. maybe it works for me because i already had some "failed" installation of staroffice and openoffice on my computer and therefore also had the needed files normally not found in the default staroffice directory. wouldn't it be possible make openoffice install like the old-fashioned programs did? with ini-files and in only one directory, keeping the whole stuff that belongs to openoffice in it's home-directory? that would really make new installations easier. I repost this in the issue 111 because that one seems to be more active...
thank you.
changing QA contact from bugs@ to issues@
Please check again with oo 641. We had a problem with the progress display on some graphic cards and rewrote the whole thing.
As mentioned on the qa dev list on March 5th I will close all resolved <wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details. First step in IssueZilla is unfortunately to set them to verified.
As mentioned on the qa dev list on March 5th I will close all resolved <wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details.